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In-home Respite care AM / PM / NIGHT

24 hour live-in care short / long term

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Companionship

 

TESTIMONIALS

 

 

Great experience and service from The Good Companion. After losing her ability to drive, we wanted to provide our mother with the flexibility of being able to go out to places and have regular social contact with a companion, and not being solely reliant on family members. After registering our interest with TGC online, we were contacted quickly by email and phone to discuss our mother's needs in more detail, then an in-home introduction visit with our mother was organised, with my sister present. Before that could be held our mother had a fall and the visit was easily deferred until she was back on her feet again. Despite our concerns that she might resist a 'stranger' supporting her, she very much enjoyed the first 2-hour outing, and looks forward to planning where she will go with her Companion each week. It's given her someone new to talk to, and a greater level of independence and interest, now that her driving days are behind her. In hindsight we should have signed up with TGC for the regular additonal contact and outings even when our mother was still able to drive, but this was the trigger for making the move. Very happy to endorse and recommend The Good Companion to other families.

June 2023

 

 

What an amazing person Barbara is. She has been instrumental in assisting both Jenny and her friends organise Jenny's move North today. Her dedication to her role and to being there for Jenny has been nothing but inspirational.


My family here in Australia, and myself, are so very appreciative and as such we would like to send Barbara some flowers as a gesture of our appreciation. She is an amazing and valuable ambassador for your wonderful organisation.

October 2020

 

 

I wanted to drop a special thank you to you and your team for helping us through dads last days.


You were so helpful from the get go!


Aunty Vicky and Aunty Val were both amazing and a great support to us as well as dad.


Vicky was excellent with dad, especially in the early days when he was still semi mobile. She is easy going and just went with whatever dad wanted to do.


Val was also amazing, more so in the latter days dad went downhill. Her medical knowledge, ability to talk to the doctor and nurses was a real help.


I would recommend them both and also the Good companion service to anyone, and have done! Even Hospice have asked for your details as they found both of the girls great to work with.


Thank you once again for being there in our time of need.

August 2020

 

 

Thanks Di. You’re just brilliant - it’s so so clear this is so much more to a job to you.


Yes, the real issue at the end of the day is being 88 years old ... Mum is just frail enough to not be able to do stuff herself, and still smart enough to be aware of the situation.


Without distractions it must be bloody hard having all that time every day to contemplate your own decrepitude :-/


Good to know her immune system seems to still be working. You guys don’t really need me to tell you what to do - it seems to me you’re very on to it.


Really must make time to meet when I’m up next - hopefully in a few weeks’ time.

September 2019

 

 

 

 

We found Good Companion service was attentive to the start. They listened to our needs and sought to understand the family well; and were very keen to meet with us and our grandmother to assess the level of care required. Their service was so efficient to find someone so promptly that was very experienced and could fit in well. Communication during care is so important and the carer and Good Companion keep this communication flowing regularly.

 

Feedback on Carol: From what we’ve heard from our Grandmother, Carol was so respectful of the very particular way Jane wanted things and how she kept her home. She was attentive to what Jane wanted and what Jane communicated. We also appreciated Carol’s approach to finances, showing attention to value for money with Mum at the supermarket. We also felt Carol had genuine care for Jane and wanted to see her well. At the end of the two weeks, the physical and mental improvement was not lost on any of us! Grandma walked down the stairs and did some work in the garden, which she hadn’t done for a long time.

July 2019

 


I would like to thank The Good Companion for providing us with a lovely lady Mary, who has been so professional in her job, caring, kind, helpful and giving advice for my Dad and myself. Dad is now in a rest home as he was having trouble walking and balance. Mary has done a wonderful job, I hope you look after her in the future, she is a asset to your company.
Please past this message onto your Boss and anyone else concerned. (Daughter)

May 2019

 

 

 

I would like to express my gratitude for the care, support and love that Shireen has given our family over this extremely tough time. She went above and beyond what was needed. Everything she did was out of love even though she only knew us for a short amount of time.

 

Mar 2019

 
Thank you very much. You have no idea how much I appreciate the service you provide and at such short notice. There is no one else like you!!...NO STRESS!! Jessica rang me this evening to introduce herself and I feel totally at ease with her being with Mum overnight.

 

Mar 2019

 
I met Susan on one of my visits to my Aunty Danielle. We shared contact details at that time, and Susan has been in touch with me every two or three days to keep me up to date with Danielle’s progress. I have found Susan to be a very caring and compassionate women. Over the last few weeks she has kept me up to date with the many things, that she and my niece Mary have done. Between my Niece and Susan, they made my Aunts life a happy and special time. As a family, we were dead against the Rest Home option, as that was not Danielle’s desire, and she was most unhappy there. It relieved us all to receive from Susan regular photos of Danielle. As a family, we thank your organisation for being there, to help Danielle have her wish to be in her own home, with her cat honey, by her side.

 

Nov 2018

 
I just wanted to send an email to say how absolutely wonderful Jane and Rose have been in their care for Caroline over these past weeks. They have gone way beyond our expectations and we couldn’t have got through this without them. Rose has been an angel for not only Caroline but all of us in the family too. She has become a friend, a shoulder to cry on at this tough time and a true professional throughout. Jane was only with Caroline for a short time but she also showed such care and compassion, we appreciated it very much. Please accept our deep gratitude and appreciation for these wonderful carers you have on the team. Daughter.

 

 

Nov 2018

 

I write now, to say thank you and your team for the absolutely outstanding support and care of Mum for the last few years and - in the last two years of his life - also for my father.

 

Almost without exception, all of the Companions who worked with Mum were overwhelmingly kind, patient, caring and very professional. They are in fact, a group of extraordinary women who all give over and above their expected remit. Over the years, they became almost part of our family. When my father also became quite unwell, we were so very, very grateful that the Companions extended themselves to also care for him too, in addition to Mum. It was a very challenging time for us and all of the carers and we are indebted to Good Companions for going the extra mile during that period.

 

We also wanted to comment about the service generally. Pam does a superb job of coordinating it. Her personal service and her obvious concern for the clients is impressive. She often went out of her way to support us and to sort out problems. Despite the many clients I know that you have, she always made us feel special and unique. I can highly recommend this service. We are lucky to have access to it.

 

July 2018

 

 

We have had the pleasure of using The Good Companion service from the end of November until the beginning of March.


Communication was easy and efficient with excellent flexibility. John has made great recovery from his stroke so we are now looking to the future and what he may need. We would not hesitate to recommend The Good Companion.

 

Mar 2018

 

Daughter’s feedback about her Mother’s care. my thanks on behalf of the family for the excellent service your agency provided for Mum in often challenging circumstances.

 

In particular I would like to mention Gael. Gael has a way about her that made Mum comfortable, and it was through Gael’s care and attention that we managed to keep Mum in her own home for the last 3 months.

 

Feb 2018

 

I am the youngest daughter of Kate. Andy was my mother’s caregiver for the last year of her life. I wanted to write to you as your company assigned her to my mother’s care. It is important to my father and I that we submit something that attests to Andy’s competency and compassion.

 

When a person is chronically ill people often define them by their disabilities. Their names become attached with conditions and care management. Andy treated my mother with respect. She recognised that we wanted to protect my mum’s dignity. She had the ability of bringing a smile to my mother’s face which was often shrouded in pain. She worked tirelessly to attend to her and aspects of our home.

 

I have worked in youth and adult development for 23 years as a health social worker, programme developer, programme and personal development manager. I am also a university educator and clinical supervisor. I have observed many practitioners attend to clients. Andy’s sensitivity and sincerity was so appreciated.

 

I lived with my mother for 33 years. She was the most influential person in my life and as such I was highly protective of her. My father and I were able to fulfil our employment responsibilities knowing that mum would be holistically cared for.

 

Please pass on our best wishes to her and our thanks for honouring the most magnificent women we have ever encountered.

 

Feb 2017

 

 

"The Good Companions have been with Mum for over a year now and her care over this time has been wonderful. The service provided is very reliable and to an excellent standard. Pam has put together and maintains a really good team of staff and really seems to understand the needs of her clients. All the Good Companions are doing a marvellous job in every aspect - in so many big and little ways. Mum often tells me she is happy, contented and I can really see that the care and attention, she receives has made a big difference to her health and happiness. Mum and I both feel that the Good Companions have her best interests at heart. Mum’s pet dog is also very well looked after and the house is spotless, and feels like a home. Thank you to everyone for such a professional and caring service that has enabled Mum to stay in her own home comfortably and safely. Both Mum and I have no hesitation in recommending the Good Companions Service."

 

Anne (daughter)

 

 

 

"The Good Companion has provided care for my Mum since July 2015. The Companions who look after her on a 24 hour basis fully understand her needs. They are also a source of company for my Mum and take her out for shopping and social activities. This has enabled her to continue to remain in her own home."

 

S Phillips

 

" We would be delighted to endorse your services. It has made such a difference for all of us. We were struggling after Dad's passing to manage Mum's re-engagement in living on her own. The companions have provided a much needed support and reassurance for us all. Mum really looks forward to your visits; you are warm and engaging and she has come to know and trust you well."

 

J.Florkowski, Christchurch

 

"Towards the end our mother was completely bed ridden, suffering from bouts of dementia, and they coped marvelously; she always looked immaculate and happy. In fact they gave her the love and care that usually only family members are capable of."

 

M.Anderson, Auckland

 

The girls have been so excellent and have added so much enjoyment to mother’s daily life... they have changed her life from existing to living.

 

Polly Warren, Lincoln.

 

 

 

 

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For all enquiries,

Phone 021 717 884

 

To request a call back email

info@thegoodcompanion.co.nz

 

 

 

 

 

 


 

New Zealand Aged Care, Elderly Care & Home Care Support, Live In Care, Family Respite Support New Zealand - The Good Companion NZ